General Terms and Conditions for the Use of Fanseven

Interwebs GmbH, Schulze-Delitzsch-Str. 14, 68542 Heddesheim, Germany (hereinafter “Fanseven”, “we” or “us”) operates, under the URL https://fanseven.com as well as via associated subdomains and apps, a platform (hereinafter the “Platform”). These General Terms and Conditions (hereinafter the “Terms”) apply uniformly to all users of the Platform, regardless of whether they act as a Fan, as a Creator or in both roles. For activity as a Creator, the Special Terms and Conditions for Creators apply in addition.

This English version is an automatically generated translation provided for convenience only. Only the German version is legally binding; in the event of any discrepancy, the German version prevails.

§ 1 Scope of Application

(1) These Terms apply between Fanseven and all users of the Platform (Fans and Creators). The version current at the time of use is authoritative.

(2) Fanseven may amend these Terms where this becomes necessary for legal or security-related reasons, or where existing services are further developed or optimized, additional services are added or technical adjustments are made and contractual gaps arise as a result. By continuing to use the Platform, the user agrees to the updated Terms.

§ 2 Definitions

In these Terms:

  • “User” means any person with an account on the Platform, whether Fan, Creator or both;
  • “Creator” means a user whose account has been approved for uploading and presenting content;
  • “Fan” means a user who wishes to obtain or obtains access to content from Creators;
  • “Content” means any material published, stored, displayed, uploaded or otherwise made available on the Platform (in particular photos, videos, audio, texts, livestreams, emojis, GIFs);
  • “Transaction” means any payment by a user on the Platform, including payments for subscriptions, individual content items, tips and the topping up of the balance;
  • “Subscription” means a Fan's recurring technical access to the profile and content of a Creator for the term stated in the order process;
  • “Balance” or “Wallet” means the prepaid user balance pursuant to § 13;
  • “Consumer” means any natural person within the meaning of § 13 of the German Civil Code (BGB).

§ 3 Eligibility

(1) The Platform is directed exclusively at persons who are at least 18 years old and are considered of legal age in their country of residence. Minors are excluded from use. Also excluded are persons whose previous account was terminated or blocked due to violations of these Terms, guidelines or statutory provisions.

(2) Fanseven is entitled to require age verification (AVS) at any time and to suspend or restrict services or access — in particular to areas containing erotic content for adults — until verification has been successfully completed. Access to content classified as pornographic or harmful to minors is only granted after successful age verification within a closed user group.

§ 4 Registration

(1) Use of the Platform requires free registration by providing a valid e-mail address and a password; alternatively, offered third-party logins may be used. Truthful information must be provided upon registration and any further use; changes must be communicated without undue delay or updated in the account.

(2) By completing the registration process and clicking the registration button, the user makes an offer to conclude a user agreement in accordance with these Terms. Fanseven accepts the offer by sending a confirmation e-mail with a verification link; access to the account requires confirmation via this link.

§ 5 Subject Matter of the Contract

(1) The contracting parties are exclusively the Fan and Fanseven. Fanseven offers the activation of technical access to the profiles, content and interaction features of the Creators in its own name and for its own account. No direct contractual relationship between Fan and Creator arises in any of the constellations possible on the Platform.

(2) The subject matter of Fanseven's services is the technical access to the content and interaction features provided by the Creators on their own responsibility, not a specific scope, quality or composition of this content (cf. § 16).

§ 6 Conclusion of Contract

(1) The presentation of subscriptions, individual content items, interactions and balance top-ups on the Platform does not constitute a binding offer, but an invitation to the Fan to make an offer.

(2) The Fan enters the order process via the respective button (e.g. “Subscribe”, “Unlock”, “Top up”). There, the service, the price (including VAT), for subscriptions the term and the conditions of any automatic renewal, for individual content items the access period (§ 12), and the payment method are displayed; entries can be corrected until completion. Before placing the order, the Fan confirms that they are of legal age, that they have taken note of the withdrawal notice and that these Terms apply. By clicking the order button subject to payment (e.g. “Buy” or “Order with obligation to pay”), the Fan submits their offer.

(3) Fanseven accepts the offer by activating the access or performing the service, generally immediately. The text of the contract is stored by Fanseven; the order data and these Terms are made available to the Fan in text form (e.g. e-mail).

§ 7 Availability

(1) Fanseven may update and further develop the Platform at any time, including changing services, features and payment channels, in order to adapt it to user and business needs.

(2) Fanseven does not guarantee that the Platform or individual content will always be available or accessible without interruption, and may suspend or restrict availability in whole or in part for commercial or operational reasons.

§ 8 Protection of Minors

(1) In the publicly accessible areas of the Platform (in particular profile pictures, covers, bios, the public feed), pornographic depictions and depictions of sexual acts are prohibited, even if the content was created digitally or by AI.

(2) Erotic content for adults is permitted exclusively in the designated, access-restricted areas (in particular after successful age verification pursuant to § 3 (2)).

(3) Exceptions to paragraph 1 apply to clearly recognizable educational, artistic, satirical, protest or medical contexts as well as depictions in connection with birth or breastfeeding.

§ 9 Prohibited Content

(1) Every user undertakes to behave lawfully. Prohibited — whether real, drawn, digital or AI-generated, and also in purely audio or text form — is in particular content that:

  • depicts, concerns, sexualizes persons under 18 years of age or stages them as minors, as well as any depiction, endorsement, instruction or initiation of sexual or other abuse of children;
  • depicts or concerns third parties without their express, informed consent, including fake or manipulated (in particular sexual) depictions of real persons (“deepfakes”) and “revenge porn”;
  • contains non-consensual sexual acts, violence, rape, incest, zoophilia, necrophilia, torture or comparably serious depictions;
  • depicts, initiates or advertises escort services, sex trafficking or prostitution;
  • is illegal, fraudulent, defamatory, hateful, discriminatory, threatening or harassing, incites hatred or violence, or trivializes or promotes terrorist or criminal activities;
  • depicts, glorifies or promotes self-harm or suicide, or trivializes, glorifies or promotes eating disorders;
  • contains personal data or confidential information of third parties (e.g. addresses, bank details, identity documents);
  • is technically harmful or infringes third-party rights (in particular copyright, trademark and personality rights).

(2) The following is also prohibited: the use of automated programs (crawlers, bots, scripts) to access the Platform or to extract content; the reproduction, recording, distribution or publication of content from the Platform beyond what is contractually permitted (cf. § 17); advertising for one's own or third-party offerings outside the Platform as well as soliciting other users; the exchange of contact details for the purpose of making contact outside the Platform; and circumventions of these prohibitions by means of code words, symbols or signals.

(3) The user shall keep their access credentials secret, protect them from access by third parties — in particular minors —, log out after each session and inform Fanseven without undue delay in text form of any loss or unauthorized access. The user is responsible for all activities and transactions via their account insofar as they are responsible for the unauthorized use.

(4) Recognizably AI-generated or substantially AI-modified content must be clearly labeled as such (e.g. “#KI” or “#AIgenerated”).

§ 10 Rights to Content

(1) By uploading content, the user confirms that they hold all rights required for this and permits Fanseven to store, reproduce, display and make publicly accessible the content, without geographical limitation, for the duration of the user agreement, insofar as this is necessary for the operation of the Platform. For Creators, the Special Terms and Conditions for Creators apply in addition and take precedence.

(2) All rights to the Platform itself (in particular trademarks, logos, domains, software, databases and design) belong to Fanseven or its licensors. Fanseven grants the user a simple right, limited to the duration of the user agreement, non-transferable and non-sublicensable, to use the Platform as intended.

§ 11 Moderation

(1) Fanseven is entitled, but generally not obliged, to review and moderate content, including through the use of automated means. Illegal content will be removed or blocked promptly upon becoming known.

(2) In the event of violations of these Terms or applicable law, Fanseven may, at its due discretion, in particular issue warnings, restrict, block or delete content, temporarily or permanently block individual features or the account, and terminate the user agreement extraordinarily. Fanseven may investigate suspected abuse and cooperate with law enforcement authorities.

(3) If content is restricted or an account is blocked or deleted, the affected user will receive a statement of reasons including, in particular, information on the nature of the measure, the underlying facts, any report by third parties, any use of automated means, the relevant legal or contractual basis, and the available remedies.

(4) The user may lodge a complaint against measures under this § 9 within six (6) months, free of charge, via the internal complaints management ([email protected] or via the Platform). Complaints are processed promptly, diligently, objectively and not exclusively by automated means.

(5) Illegal content can be reported at any time via the Platform's reporting function. The report should contain a justification, the exact designation of the content (e.g. link), the name and e-mail address of the reporting person, and a declaration that the information provided is correct and complete to the best of their knowledge.

§ 12 Paid Services

(1) Fanseven offers in particular the following services on the Platform: subscriptions (recurring access to the profile and content of a Creator), the unlocking of individual content items (“individual content”), and the acceptance of voluntary tips. The nature and scope of the service, the price, the term or access period, and the conditions of any automatic renewal result from the service description in the respective order process.

(2) The subject of paid unlocks is not the acquisition of content or of a permanent copy of a work, but exclusively a time-limited right to view within the Platform (§ 17). If the order process for an individual content item does not specify an access period, it is 12 months from unlocking. Upon expiry of the access period or term, the viewing right ends; Fanseven owes no further provision and is entitled to delete the content.

(3) Subscriptions renew only insofar as this is stated in the order process, in each case at the price stated there. The Fan may cancel a subscription at any time with effect from the end of the current billing period — in the account, via the cancellation button provided on the Platform, or in text form; they will receive a confirmation in text form. Trial periods convert into the regular subscription stated in the order process unless cancelled in good time.

(4) If Fanseven permanently removes content unlocked for payment before expiry of the access period (e.g. for legal reasons, upon termination of the Creator account or for operational reasons), Fanseven will reimburse the Fan the price paid on a pro-rata basis — at the Fan's choice as a credit to the balance (§ 13) or via the payment method originally used. Further statutory rights remain unaffected.

(5) Tips are voluntary payments not earmarked for a specific purpose; there is no entitlement to any consideration in return — neither against Fanseven nor against the Creator. Tips are collected by Fanseven; the Creator receives the remuneration agreed with them and is informed of the payment.

§ 13 Balance

(1) The Fan may top up a prepaid balance (“Wallet”) and use it for transactions on the Platform. Minimum and maximum top-up amounts as well as any maximum balance are displayed in the order process or in the account.

(2) The balance does not bear interest and is not transferable to other users. If the balance is insufficient for a transaction, the difference may — where technically offered — be paid via another payment method, or the balance may be topped up beforehand.

(3) No cash payout of the balance takes place during the term of the user agreement. Upon termination of the user agreement — for whatever reason — any unused remaining balance will be refunded to the Fan without undue delay; the refund is generally made via the payment method used for the top-up. The statutory right of withdrawal (§ 15) remains unaffected.

§ 14 Prices and Payment

(1) All prices include the applicable statutory value-added tax and are charged in the currency stated in the order process. Any currency conversion or bank fees of the payment method chosen by the Fan are borne by the Fan; Fanseven has no influence on these.

(2) The available payment methods are displayed in the order process; there is no entitlement to a specific payment method. The Fan authorizes Fanseven to pass on the transmitted payment data to commissioned payment service providers for processing; for individual payment methods, the terms of the respective payment service provider may additionally apply, to which reference is made in the order process. For recurring payments (subscriptions), the stored payment method is charged at the beginning of the respective billing period.

(3) The Fan undertakes not to initiate any unjustified chargebacks. Justified statutory reimbursement claims remain unaffected.

§ 15 Right of Withdrawal

Withdrawal Notice

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us (Interwebs GmbH, Schulze-Delitzsch-Str. 14, 68542 Heddesheim, Germany, e-mail: [email protected]) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must repay you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. If you have requested that a service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.

End of the withdrawal notice

(1) Expiry of the right of withdrawal for digital content: For contracts for the supply of digital content not supplied on a tangible medium (e.g. immediate unlocking of individual content), the right of withdrawal expires prematurely if Fanseven has begun performance of the contract after the Fan has expressly consented to performance beginning before expiry of the withdrawal period, has confirmed their knowledge that their consent to the start of performance causes the right of withdrawal to expire, and Fanseven has provided them with a confirmation of the contract.

(2) Premature expiry for services: The right of withdrawal also expires if Fanseven has fully performed the service and only began performance after the Fan gave their express consent to this and at the same time confirmed their knowledge that they lose their right of withdrawal upon complete performance of the contract.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.) – To: Interwebs GmbH, Schulze-Delitzsch-Str. 14, 68542 Heddesheim, Germany, e-mail: [email protected] – I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if notified on paper) – Date. (*) Delete as appropriate.

§ 16 Availability of Content

(1) Fanseven merely grants technical access to the content of the Creators. The Creators decide on their own responsibility which content they provide, change or remove. The Fan has no entitlement to a specific number, quality or composition of content or to interactions by a Creator.

(2) Access to content may cease in particular if the Creator's profile or the Fan's account is blocked or deleted, the Platform is wholly or partly unavailable, the Creator removes content, content is deleted for legal reasons, or the access period of an individual content item expires (§ 12). For the premature removal of individual content unlocked for payment, the compensation pursuant to § 12 (4) applies; insofar as other services already paid for are not provided for reasons for which Fanseven is responsible, the Fan is entitled to the statutory rights (in particular pro-rata reimbursement). In all other respects, the Fan bears the risk of content availability pursuant to paragraph 1.

§ 17 Content License

(1) Upon unlocking, the Fan receives a simple, non-transferable and non-sublicensable right to view the respective content exclusively for their own lawful and personal use within the Platform via a standard web browser or the app (streaming/viewing).

(2) Any further use is prohibited. In particular, the Fan is not permitted to download, save, record, reproduce (including screenshots and screen recordings), modify, distribute, make publicly accessible or pass on content to third parties. Technical protection measures must not be circumvented.

(3) The license expires automatically and without notice if the underlying payment fails, is charged back or cancelled, the subscription ends, the access period of an individual content item expires (§ 12), the content is removed by the Creator or by Fanseven, the Fan's account is blocked or terminated, or the Fan violates these Terms.

§ 18 Obligations of the Fan

The Fan shall treat the communication content of other users as well as their personal data confidentially and shall not use them outside the Platform.

§ 19 Obligations of Fanseven

Upon receipt of payment, Fanseven activates for the Fan the respectively purchased access to the content provided by the Creator and performs its services with the diligence of a prudent businessperson. Restrictions arise only insofar as the Fan violates their obligations under these Terms and these Terms or the law provide for this as a consequence.

§ 20 Term and Termination

(1) The user agreement runs for an indefinite period. The user may terminate it at any time without notice period in text form (e.g. e-mail to [email protected]) or via the account deletion function. Fanseven may terminate ordinarily with 30 days' notice in text form; extraordinary termination for good cause — in particular in the event of violations of §§ 3, 6 and 7 — remains reserved.

(2) Once the termination takes effect, there is no longer any access to the account and to content, including ongoing subscriptions and unlocked individual content. §§ 12, 13 and 15 as well as the statutory provisions apply to the reimbursement of prepaid fees and the Wallet balance. Before a termination by the user, any existing balance should be used up where possible; the refund of the remaining balance pursuant to § 13 remains unaffected.

(3) Instead of a termination, Fanseven may temporarily block the account in the cases regulated in these Terms; § 9 applies accordingly.

§ 21 Liability

(1) Fanseven is liable without limitation for intent and gross negligence, for damages arising from injury to life, body or health, within the scope of assumed guarantees, and under mandatory statutory provisions (in particular the German Product Liability Act). In the event of a simply negligent breach of an essential contractual obligation (cardinal obligation), liability is limited to the foreseeable damage typical for the contract. In all other respects, liability is excluded. This applies accordingly to employees, representatives and vicarious agents of Fanseven.

(2) With respect to content uploaded by users, Fanseven is a technical service provider; this content is neither solicited nor adopted as Fanseven's own and is generally not reviewed in advance. Within the scope of paragraph 1, Fanseven is not liable for the use of published content by third parties, for any identifiability of the user based on their content, for linked external websites, or for circumstances within the area of responsibility of third parties or force majeure.

§ 22 Data Protection

Fanseven processes personal data in accordance with the applicable data protection provisions, in particular the GDPR. Details are contained in the separate privacy policy on the Platform.

§ 23 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the user is a consumer, mandatory consumer protection provisions of the state of their habitual residence remain unaffected.

(2) The contract language is German. In the event of any conflict between the German text and a translation, the German text prevails.

(3) Fanseven is not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

(4) Should individual provisions of these Terms be or become invalid or unenforceable in whole or in part, the validity of the remaining provisions remains unaffected.

August 3, 2026